FAQ

1. What should I do if I face any product defects?

Pinkrin offers 30 days money back guarantee and 1 year warranty for all our products. If you meet any defective products, please send an email to our Customer Support at info@pinkrin.com with photos of the products, order number and a short description of the defects.

2. What payment methods are accepted at Pinkrin?

We accept Paypal, Credit Card, Debit Card.

3. Can I cancel the order?

We can cancel the order before shipping. But as for the shipped order, we have to say sorry that we can't cancel the order because we have handed it over to the carrier for transportation, we have no right to stop the shipment in transit.